January 9
I have heard this from three of my friends, and I have experienced it myself, so I think it is true: The nation's banks are beginning to alienate their best customers.
With interest rates down, a lot of us are trying to refinance. But even if you have terrific credit (and I do, he said humbly and so do the friends I talked to) the banks are forcing you to go through any number of additional hoops. More credential checks. More forms. More phone calls to check on things.
Yes, they (finally) are applying higher standards to their lending. But why give people who have the PROVEN ability to pay you back more grief than you have to? It is no way to maintain customers.
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