Twin Towers in Cincinnati, Ohio

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Finding the right Assisted Living Facility can be a tiring process. Some people may be more concerned with the services offered, while others want to find something affordable, and unfortunately residential care homes in Ohio are not all the same. So it is important that you thoroughly research the facilities you are considering. Learn more about the Twin Towers assisted living facility in Cincinnati, OH, including services offered, bed capacity and contact information.

Twin Towers Location Information

5343 Hamilton Avenue
Cincinnati, Ohio 45224
(513) 853-2000

Bed Capacity: 277

Reviews & Ratings of Twin Towers

Twin Towers 1
please dont bring family here bad retirement home

I use to work for twin Towers. They are so unprofesssional and disrespectful and im not talking about the aides Im talking about Katie Huff, Julie and the other managers . They do not care about the residents and their aides. They just care about taking the residents money and filling up the bed. They have an assistant manager name Katie Huff that dont know anything about nursing she dont even have her RN license. She very disrepectful and careless. We told her that a resident is getting bit up by bed bugs (YES !! BED BUGS AND ROACHES ALL OVER THE BUILDING) she just completely ignored me. We also told her that there were residents from assisted living hat needed to be in skill unit becase we were not able to care for them from what they condition was but she didnt care she was only trying to get the rooms filled so she can set a bonus. residents would try to talk to her and she would just ignore them as well. she treat her workers like crap. Im so happy im not there no more because i couldnt take it anymore. They are always short on staff and want you to do xtra work for very small pay. I know alot of staff quit or got fired for tellling them about what they are doing aint right. Some of the nurses care but there is one nurse that dont give a crap about the residents she always on the phone talking to her husband and not help the aides when needed. when we was short on staff in the am and only had one aide on the floor she would not even offer to help that aide get the residents up she was and still is a lazy nurse. If you really love your family do not take them to twin towers, keep them comfortable at home hire a private duty caregiver or something. Twin Towers is just not worth the amount of money the charge to stay there its cheaper to get a private aide trust me.

Twin Towers 1
run from this place!! they have roaches

im so sorry about the care your mother was receiving.. i am a nurse assistant at twin towers and we are always working with short staff thats causing the residents to not get the proper care they deserve. they have their stna's serving food which is the kitchen's job. and doing laundry, setting up the diner room tables and rolling silverware that's so filthy, u can feel and see the scum on all forks and spoons. i love taking care of people. i love the career im in. but since working twin towers, its not fun anymore. the aides are overwhelmed with such heavy work load its just impossible for the residents to receive the care they deserve. we have all types of meetings about working so short staffed and they dont listen to us. they are so busy worrying about their image, their not taking to time to see how working short staffed all the time is hurting the residents at the end of the day. im so embarrassed to say im still employed there.

Twin Towers 1
neglect & abuse of the elderly
Cheryl G.

My father was there 9 years ago & he received excellent care! So when my mother, age 97 had 2 TIA'S effecting her facial muscles,speech, swallowing and weakness left arm all 7 of us kids decided it was best if she goes into a skilled nursing home to continue with OT and PT and Speech Therapy. But what a disappointment in care, she would put on her light to get up to go to the bathroom but Twin Tower's staff took so long to get to her she would end up wetting or messing herself or the bed. My Mother Has Control! The Staff put a DIAPER on her, how humiliating is That To A Woman . Then the staff put adult PULL UP's On Her which wasn't so bad but we had her clothes there & we done her laundry.SAFETY: My Mom Barbara has neuropathy of both lower legs and uses a walker (rollator) that when you sit down on it it stops. When she stands and walks, the staff is to use the safety belt all the time because her knees do give out. Guess what! Every time I went in to see her & she has had to get up to the bathroom, sit in the chair, or even walk to bed the staff did not put the safety belt around her waist like they should have for her safety from falling & theirs. Barbara is very hard of hearing even with the hearing aids which are brand new & she is not use to them. She does not hear the 2 beeps to adjust it so she can hear you. She must have someone do that every am. But it is not done! We regret putting her there. We will be so glad when she leaves in a few days to come into our old home. I hope nothing happens to her before we get get her out of there. We do not want anything to happen to her like a fall or any injury that could of been prevented. I I

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Compare Twin Towers to Nearby Facilities


Twin Towers, a subsidiary of Life Enriching Communities, and considers themselves as a "christian based organization" posts on its' website the following: "Welcome to Life Enriching Communities (LEC), an integrated family of lifestyle communities, committed to wholeperson wellbeing for everyone we serve." Twin Towers apparently does not believe this commitment applies to their employees. Mark Belfeld, who oversees the dietary department, is nothing short of an abusive, discriminating, sexually offensive, badgering bully. He actually abused one particular employee to the point where she suffered ulcers and a heart attack and was diagnosed as having "Battered Woman Syndrome". And what's worse after Twin Towers was made aware of these facts they Twin Towers conducted an "independent investigation" and found all this true, not only continued his employment but encouraged the victim of his abuse through various means to be expressed later to leave their position. Christian based organization? Someone PLEASE show me some scripture that relates to this in a positive way. What a coverup strategy. I also have evidence this goes all the way to the top. This information was forwarded to Scott McQuin, CEO, and as far as I have been able to ascertain, was ignored by him also. Hmmm, one man ignoring another mans actions against a defenseless woman. In this day and age, this type of behavior cannot be tolerated. Do you really want to live in a community run by those that, in my opinion, apparently allows and condones the actions perpetrated by Mark Belfeld and everyone up the ladder from Belfeld to McQuin? From information gathered thus far, McQuin, LEC, and Twin Towers were given the opportunity to "make this right" and have failed miserably. I'm still gathering information and, after contacting a few journalists who have expressed interest in this story, may consider writing a play about this. I think it would be a great way to get the word out about this 1809 behavior still occurring in 2009 and the state of "Christianity" as believed and practiced by this organization. How about "HOW TO ABUSE A WOMAN AND GET AWAY WITH IT" or "Christianity What?
Source: Google

This facility (see profile at is an average sized, for profit, nursing home with 106 beds based in Cincinnati, OH. At last check, the facility had 100 residents indicating that it is 94% occupied which is about average within the state of Ohio. The provider accepts both medicare and medicaid programs, and provides resident and family counseling services. This nursing home and assisted living facility, is located in a continuing care retirement community (CCRC). As of October 2009, the medicare rating for Twin Towers, was 3 stars, which is a better rating than 67% of nursing homes in Ohio. As compared to state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is higher than average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is higher than average. The most recent health inspection was on 03/27/2009. When comparing the health condition of long stay residents to other nursing homes in Ohio, it is more likely for residents to be given a pneumococcal vaccination. When comparing the health condition of short stay residents to other nursing homes in Ohio, it is more likely for residents to be given a pneumococcal vaccination. To view the free and independent profile for this facility (its services, cost information, etc.), to understand more about its Medicare rating, and to view nearby alternatives go to
Source: Bing

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