Questions to Ask When Selecting a Nursing Home

• Does staff respond quickly to requests for assistance?

• Are residents involved in a variety of activities?

• What are the base costs? What are add-on costs (e.g., laundry, bandages, beauty salon)? How will you meet expenses?

• Is the facility Medicare or Medicaid certified?

• How will you monitor your loved one's care?

• Is there an adequate staff-to-resident ratio?

• Is privacy respected?

• Is there a qualified social worker on staff?

• Does the home have contact with community groups such as pet therapy programs and Scouts?

• Does the resident or family participate in developing the care plan?

• Is there fresh water at bedside?

• How many residents share a bathroom? Do bathrooms have hand grips or rails near all toilet and bathing areas? Is there a call button inside?

• Who plans the meals? How are special dietary needs met?

• What arrangements are made for honoring religious preferences?

• Is there a family council for residents? When does it meet and who coordinates it?

• Is there a physician available for emergencies?

• What is the billing procedure? Will you be informed of any changes?

• How is personal laundry handled? Will you need to do it yourself?

• Is there a system to protect wanderers?

(Sources: Adapted from AARP, National Council on Aging, American Health Care Association, Suncoast Gerontology Center, Assisted Living Federation of America, American Association of Homes and Services for the Aging)

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